Network Status and Known Issues

 

Last Updated 08/27/2018 @ 11:34 a.m.

ISOCNET Planned Maintenance Notification/Reminder

Dates of Maintenance: Beginning Saturday September 1, 2018 at 10:00 PM and ending Sunday September 2, 2018 at 3 AM.

ISOCNET has a planned maintenance window, beginning at 10:00 PM Saturday Evening and continuing until 2 AM Sunday Morning.

Reason for Maintenance:

ISOCNET will be completing network device upgrades.

Expected Impact:
​Connectivity to ISOCNET hosted servers could be diminished while the network devices are upgraded. Every effort will be made to minimize the number and duration of any interruptions. If an outage is expected to last beyond 2 AM, we will update this page with the expected time for service to return to normal.

If you have any questions, please contact our Support Team at 859-525-8730 x 4 or support@isoc.net.

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Last Updated 07/24/2018 @ 11:13 p.m.

All upgrades have been completed. There are no other planned disruptions at this time.

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Last Updated 07/17/2018 @ 2:16 p.m.

ISOCNET Planned Maintenance Notification/Reminder

Dates of Maintenance: Beginning Tuesday July 24, 2018 at 10:00 PM and ending Wednesday July 25, 2018 at 3 AM.

ISOCNET has a planned maintenance window, beginning at 10:00 PM Tuesday Evening and continuing until 3 AM Wednesday Morning.

Reason for Maintenance:

ISOCNET will be completing network device upgrades.

Expected Impact:
​Connectivity to ISOCNET hosted servers could be diminished while the network devices are upgraded. Every effort will be made to minimize the number and duration of any interruptions. If an outage is expected to last beyond 3 AM, we will update this page with the expected time for service to return to normal.

If you have any questions, please contact our Support Team at 859-525-8730 x 4 or support@isoc.net.

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Last Updated 01/19/2018 @ 4:41 p.m.

ISOCNET Planned Maintenance Notification/Reminder

Dates of Maintenance: Beginning Wednesday January 24, 2018 at 10:00 PM and ending Thursday January 25, 2018 at 3 AM and beginning Thursday January 25, 2018 at 10:00 PM and ending Friday January 26, 2018 at 3 AM.

ISOCNET has two planned maintenance windows. The first beginning at 10:00 PM Wednesday Evening and continuing until 3 AM Thursday Morning. The second beginning at 10:00 PM Thursday evening and continuing until 3 AM Friday morning.

Reason for Maintenance:

ISOCNET will be upgrading our Virtual Server hosting systems.

ISOCNET will be completing network device upgrades.

Expected Impact:
​All ISOCNET services will not be affected during these planned maintenance windows. However, some systems may be affected during this time. Every effort will be made to minimize the number and duration of any interruptions. If an outage is expected to last beyond 3 AM, we will update this page with the expected time for service to return to normal.

If you have any questions, please contact our Support Team at 859-525-8730 x 4 or support@isoc.net.

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Last Updated 06/05/2017 @ 9:10 a.m.

FAKE (SPOOF) EMAIL MESSAGE:

ISOCNET Clients:  You may have received the below referenced email within the last 24 hours.  Please do not respond to it.  It is a fake email message (called a SPOOF Email) that did not come from us.  We will never ask you to enter your login information and send it via email. 

If you have already responded to this message, please contact us immediately so that we can update your password so that your email address cannot be used maliciously.  You can reach us at 859-525-8730, option 4, option 2 and speak with one of our technicians to update your password.

The from address on this message says “ISOCNET” but when you click one of the email addresses it shows as “philippe.legrand@safti.fr” and the website link points to http://serviceadmin.ucoz.net/isoc.html. This is who you would really be responding to.

-------- Original message --------

From: ISOCNET [mailto:philippe.legrand@safti.fr]
Sent: Sunday, June 4, 2017 6:50 PM
Subject: Isocnet Email Upgrade

 ISOCNET

We are currently upgrading all email account to Isocnet 2017 email version. Isocnet upgrade is currently available for all our email users. You are directed to upgrade your email account immediately to avoid being locked out. New Isocnet 2017 email is highly protected with our upgraded qualities which includes anti-spam and anti-virus to serve you better.

Login here to activate Isocnet email upgrade.

All rights reserved
ISOCNET
(c)2017

 

As always, if you have any questions, you can reach any of our team members to discuss this at 859-525-8730. 

We greatly appreciate your business. 
 

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