How to Setup Hosted Exchange on iOS Devices

« Back to How to Setup on Mobile Device

There are two ways to set up Hosted Exchange on an iOS device.

Exchange ActiveSync Setup on iOS device (iPhone, iPad, and iPod Touch)
POP or IMAP Setup on iOS device (iPhone, iPad, and iPod Touch)

Exchange ActiveSync Setup on iOS device (iPhone, iPad, and iPod Touch)

« Back to Top

To set up Exchange ActiveSync on iOS device (iPhone, iPad, and iPod Touch)

  1. Tap Settings then tap Mail, Contacts, Calendars and then select Add Account.
  2. Tap Microsoft Exchange.
  3. You do not need to enter anything in the Domain box. Enter the information requested in the Email, Username, and Password boxes. You need to enter your full email address in the Email and Username boxes (for example, username@yourdomain.com).
  4. Tap Next on the upper right corner of the screen. Your iPhone will try to find the settings it needs to set up your account. If the settings are found skip to step 7.
  5. If your iPhone cannot find your server settings, you will need to manually look up the server name. For instructions on finding your server name click here.
  6. In the Server box, enter your server name, and then tap Next.
  7. Choose the type of information you want to synchronize between your account and your device, and then touch Save. By default Mail, Contacts, and Calendar information are synchronized.
    • Caution: If you are prompted to create a passcode, tap Continue and enter a numeric passcode. If you do not set up a passcode, you cannot view your email account on your iPhone. You can set up a passcode later in iPhone Settings.

POP or IMAP Setup on iOS device (iPhone, iPad, and iPod Touch)

« Back to Top

To set up POP or IMAP on iOS device (iPhone, iPad, and iPod Touch)

  1. Tap Settings then tap Mail, Contacts, Calendars and then select Add Account.
  2. Tap Other.
  3. In the Name box, enter your full name.
  4. In the Address box, enter your full email address (for example, username@yourdomain.com).
  5. In the Password box, enter your password, and then tap Save.
  6. Tap either IMAP or POP. We suggest you select IMAP.
  7. Under Incoming Mail Server, in the Host Name box, enter your incoming IMAP or POP server name. For instructions on finding your server name click here.
  8. In the User Name box, enter your full email address (for example, username@yourdomain.com). In the Password box, enter your password.
  9. Under Outgoing Mail server, in the Host Name box, enter your outgoing SMTP server name. For instructions on finding your server name click here.
  10. In the User Name box, enter your full email address (for example, username@yourdomain.com). In the Password box, enter your password.
  11. Tap Save.

DID YOU KNOW?

There are several options for how you are notified of a new email. You can have a notification in the notification center. You can have no alert, a banner alert, or an alert appear when a new email comes in.

You can have a sound play when new email arrives. As well as having the mail icon badged with the number of unread emails.