Advance Mail Quarantine Reports (Global)

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Through the email administration page, settings can be set on both a global level (for everyone in the domain) or on a user level (for a specific mailbox). To edit Global settings, once logged in and the domain has been selected, click the tab on the top with your domain name on it. On the left hand side will be a list of all of the settings the can be adjusted on a global level.

Quarantine Reports send out an email letting the user know what email has been filtered into their Quarantine folder. This will send out at regular intervals, such as once a day. If there are any emails in the Quarantine folder that you would like, they can be released straight from the Quarantine Report. If you use an email client such as Outlook to send and receive email, you won't have to log into the webmail in order to release emails in the Quarantine folder.

Click Reporting to view or change the Quarantine Reports settings.

Webmail Global Settings

You may need to select Override my server defaults box to be able to make any changes. You can then turn the Quarantine Reports on or off by selecting Never or Generate reports every. When enabled, you can specify how often you would like to receive a Quarantine Report.

Other options include Show all quarantined items or Show only new items since last report.

Once satisfied with the settings, click Save.

Webmail Global Settings - Quarantine Reports


The Quarantine folder can be emptied straight from the Quarantine Report. Simply click on the Delete All Contents from the bottom of the Quarantine Report.