Knowledge Base

Enable/Disable 2-Factor Authentication

How do I enable 2FA on my email account?

1. Log in to your webmail at https://mail.isoc.net with your email address and password.
2. Select Settings from the sidebar.
3. From the left-hand menu, select Password then Two-factor authentication.

4. Choose between setting up 2FA with an authenticator (recommended) or with SMS text messaging.

Google Authenticator Download Links | iOS | Android |

5. Select Enable with Google Authenticator, and you will be asked to re-enter your password.
   Note: Most authenticator apps operate using the same programming principle (TTOP) and can be used for 2FA.

6. Using your Google Authenticator, scan the QR code and enter in the six-digit code.

7. You will be automatically logged out and when you log back in, two-factor authentication will be required. Congratulations!  Your account is now protected by 2FA.

Using SMS messaging

1. Log in to your webmail at https://mail.isoc.net with your email address and password.
2. Select Settings from the sidebar.
3. From the left-hand menu, select Password then Two-factor authentication.

4. Choose between setting up 2FA with an authenticator or with SMS text messaging.

5. Once you’ve received the SMS, enter in the six-digit code.
6. You will be automatically logged out and when you log back in, two-factor authentication will be required.
7. Congratulations! Your account is now protected by 2FA. Select Enable with SMS, and you will be asked to re-enter your email password and your phone number.